Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino we cover? Here's how to reach Top Online Casinos, and what we're able to help with.
How to reach us
The best way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, or a screenshot if it's a technical issue — so we can look into it properly.
What we can help with
- Corrections or updates to bonus terms, ratings, or offer details on our site
- Questions about how we assess and rank the casinos listed here
- Suggestions for casinos or topics you'd like us to cover
- General feedback on the site, its content, or its usability
- Reports of broken links, outdated information, or other errors
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, access your player account at any of the listed casinos, resolve a dispute over a specific bet or bonus, or verify your identity for a real-money account. For any of that, you'll need to contact the casino's own customer support directly — most operators list a live chat or support email on their site.
If you're having a problem with gambling itself — spending more time or money than you intended, or finding it hard to stop — that's a separate and more important conversation. Our Responsible Gambling page lists tools and support services that can help, including deposit limits, self-exclusion options, and where to find confidential support.
Before you email us about a specific offer
A lot of the messages we get are about bonus terms — wagering requirements, expiry dates, or game restrictions that weren't clear. We do our best to summarise these accurately on each casino's listing, but the operator's own terms and conditions always take precedence. If you're about to claim an offer from any casino shown on this page, including Raging Bull, Uptown Aces, or any other name listed here, read the full terms on the operator's site first. That's the version that governs your account, not our summary of it.
A note on how we work
Top Online Casinos is supported by referral relationships with some of the casinos it reviews, and we disclose that plainly. It doesn't change how we rank or write about any operator — our editorial ratings and write-ups are based on the same criteria across the board, and no casino pays for a better position. If you think something on the site reads as biased or inaccurate, tell us — that's exactly the kind of feedback that helps us fix it.
For more on who we are and how the site is put together, see our About Us page. Our Terms and Conditions page covers the legal basis on which the site operates, including disclosures around age restrictions and regional availability.
Reporting a scam or suspicious operator
If you've come across a casino site that looks unlicensed, is impersonating a brand we've reviewed, or is behaving in a way that seems designed to mislead players, let us know. We can't investigate individual account disputes, but reports like this help us keep our own listings accurate and warn other readers where relevant.